.zz-dock{position:fixed;right:24px;bottom:calc(22px + env(safe-area-inset-bottom,0px));z-index:91;display:flex;align-items:stretch;gap:9px}
.zz-dock button,.zz-dock a{min-height:55px;border:1px solid var(--ink);display:flex;align-items:center;justify-content:center;gap:11px;padding:12px 17px;font-size:12px;font-weight:700;box-shadow:3px 3px 0 var(--ink);transition:transform .2s,box-shadow .2s}
.zz-dock button:hover,.zz-dock a:hover{transform:translate(-2px,-2px);box-shadow:5px 5px 0 var(--ink)}
.zz-launcher{background:var(--forest);color:#f5f1e8}.zz-launcher-copy{display:flex;flex-direction:column;align-items:flex-start;gap:3px}.zz-launcher-copy strong{font-size:14px;letter-spacing:-.03em}.zz-launcher-copy small{font:8px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:#d5e7b9}
.zz-launcher .zz-mark{width:28px;height:28px}.zz-whatsapp{background:#dce9d4;color:var(--ink)}.zz-whatsapp .icon{width:20px;height:20px}
.zz-mark{fill:none;stroke:currentColor;stroke-width:1.4;stroke-linecap:round;stroke-linejoin:round}
.zz-chat{position:fixed;right:24px;bottom:calc(96px + var(--zz-viewport-bottom,0px) + env(safe-area-inset-bottom,0px));width:410px;max-width:calc(100vw - 38px);height:min(650px,calc(var(--zz-viewport-height,100dvh) - 122px));z-index:92;display:flex;flex-direction:column;min-height:0;background:#f6f3ec;border:1px solid var(--ink);box-shadow:6px 6px 0 #193d31,0 14px 60px #163c2c25;animation:zz-arrive .2s ease-out;isolation:isolate}
.zz-chat[hidden]{display:none!important}.zz-chat *{box-sizing:border-box}.zz-chat button,.zz-chat a{-webkit-tap-highlight-color:transparent}.zz-chat a:focus-visible,.zz-chat button:focus-visible,.zz-chat input:focus-visible{outline:2px solid #526e37;outline-offset:3px}
.zz-chat-header{background:linear-gradient(110deg,#193d31,#315744);color:#f6f3ec;border-bottom:1px solid var(--ink);display:flex;align-items:center;gap:12px;padding:18px 15px 16px 19px;flex-shrink:0}
.zz-avatar{width:43px;height:43px;display:flex;align-items:center;justify-content:center;background:#d9e6cc;color:var(--ink);border-radius:50%;border:1px solid #d9e6cc;flex-shrink:0}.zz-avatar .zz-mark{height:32px;width:32px}
.zz-chat-title{font-size:25px!important;line-height:1!important;letter-spacing:-.045em!important;margin:0 0 7px!important;font-weight:700}.zz-chat-status{font:9px/1.4 var(--mono);letter-spacing:.015em;color:#dfebd5;display:flex;align-items:center;gap:6px}.zz-chat-status:before{content:'';width:5px;height:5px;border-radius:50%;background:#d5e7b9;flex-shrink:0}
.zz-close{margin-left:auto;display:flex;align-items:center;justify-content:center;width:44px;height:44px;flex-shrink:0;background:transparent;color:#f5f1e8;border:1px solid #aec0a577}.zz-close:hover{background:#ffffff12}.zz-close svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.6}
.zz-chat-tools{display:flex;justify-content:space-between;align-items:center;padding:7px 17px;border-bottom:1px solid #cbd2c3;background:#e6eadc;gap:12px;min-height:39px;flex-shrink:0}.zz-chat-tools span{font-size:10px;color:#405749}.zz-reset{font-size:10px;background:none;border:0;text-decoration:underline;text-underline-offset:3px;min-height:30px;padding:3px 0;color:var(--ink)}
.zz-log{list-style:none;margin:0;padding:19px 17px 14px;display:flex;flex-direction:column;gap:16px;overflow-y:auto;overscroll-behavior:contain;flex:1;min-height:0;scrollbar-width:thin;scrollbar-color:#bac6b4 transparent}
.zz-message{max-width:95%;align-self:flex-start;min-width:0}.zz-message-label{display:block;font:8px/1.4 var(--mono);letter-spacing:.06em;text-transform:uppercase;color:#52655b;margin-bottom:5px;padding:0 2px}
.zz-message-body{background:#fffdf8;border:1px solid #c9d1c1;border-radius:0 12px 12px 12px;padding:13px 14px;font-size:13px;line-height:1.65;overflow-wrap:anywhere;white-space:pre-line}
.zz-message-user{align-self:flex-end;max-width:88%}.zz-message-user .zz-message-label{text-align:right}.zz-message-user .zz-message-body{background:#e7e2ed;border-color:#c4becb;border-radius:12px 0 12px 12px}
.zz-message-incident .zz-message-body{background:#efdfd4;border-color:#c1afa2}.zz-message-phone{display:block;font-weight:700;font-size:21px;letter-spacing:-.045em;margin:12px 0 3px;min-height:32px;text-decoration:underline;text-underline-offset:5px}
.zz-message-note{display:block;font-size:10px;line-height:1.55;color:#52655b;margin-top:9px;white-space:normal}
.zz-message-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px;white-space:normal}.zz-message-actions a,.zz-message-actions button{display:inline-flex;align-items:center;justify-content:center;min-height:42px;border:1px solid #718470;background:#e4eadb;padding:9px 12px;font-size:11px;line-height:1.3;font-weight:700;color:var(--ink)}.zz-message-actions a:hover,.zz-message-actions button:hover{background:#d5e7b9}.zz-message-actions a:first-child{background:var(--forest);color:#f8f4eb}.zz-message-actions a:first-child:hover{background:#2e5640}
.zz-quick-start{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:11px}.zz-quick-start button{display:flex;align-items:center;gap:7px;border:1px solid #aebba3;padding:10px 9px;min-height:47px;background:#e5eadb;font-size:10px;line-height:1.4;text-align:left;color:var(--ink)}.zz-quick-start button:nth-child(2){background:#e4ece8}.zz-quick-start button:nth-child(3){background:#efdfd4}.zz-quick-start button:nth-child(4){background:#e7e2ed}.zz-quick-start button:hover{border-color:var(--ink);box-shadow:2px 2px 0 #bac4b4}.zz-chip-symbol{font-size:16px;width:18px;flex-shrink:0;text-align:center}
.zz-typing{font:11px var(--mono);color:#516451;margin:0 18px 10px;min-height:15px;flex-shrink:0}.zz-typing[hidden]{display:none}
.zz-composer-wrap{padding:13px 15px 10px;border-top:1px solid #bac6b4;background:#f0eee4;flex-shrink:0}.zz-composer{display:flex;align-items:stretch;gap:7px}.zz-input{width:100%;min-width:0;min-height:46px;background:#fffdf8;border:1px solid #889983;color:var(--ink);padding:11px 12px;font-size:16px;line-height:1.4;border-radius:0}.zz-input::placeholder{color:#63715e;opacity:1;font-size:12px}.zz-send{width:47px;min-width:47px;min-height:46px;display:flex;align-items:center;justify-content:center;background:var(--forest);color:#f5f1e8;border:1px solid var(--ink)}.zz-send:hover{background:#335b41}.zz-send:disabled{background:#91a28a;border-color:#91a28a;cursor:wait}.zz-send .icon{width:22px;height:22px}
.zz-chat-disclosure{font-size:9px;line-height:1.55;color:#54644f;margin-top:8px}.zz-chat-disclosure a{text-decoration:underline;text-underline-offset:2px}.zz-human-link{display:flex;align-items:center;justify-content:center;gap:7px;margin-top:10px;min-height:30px;font-size:10px;color:#294d37}.zz-human-link .icon{width:14px;height:14px}.zz-human-link span{text-decoration:underline;text-underline-offset:3px}
.zz-help-strip{display:flex;align-items:center;justify-content:space-between;gap:22px;border:1px solid var(--ink);border-top:0;padding:23px 28px;background:linear-gradient(110deg,#e3deeb,#dfe6db)}.zz-help-strip-copy{display:flex;align-items:center;gap:16px}.zz-help-strip .zz-mark{width:32px;height:32px;flex-shrink:0}.zz-help-strip strong{display:block;font-size:19px;letter-spacing:-.045em;margin-bottom:4px}.zz-help-strip p{font-size:12px;line-height:1.6;color:#42594b}.zz-help-strip .button{font-size:11px;min-height:44px;background:#f5f1e8;padding:11px 15px;gap:25px;flex-shrink:0}
.site-footer .footer-bottom{padding-bottom:105px}
@keyframes zz-arrive{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
@media(max-width:600px){.zz-dock{right:15px;left:15px;bottom:calc(14px + env(safe-area-inset-bottom,0px));justify-content:center;gap:8px}.zz-dock button,.zz-dock a{min-height:52px;padding:10px 15px}.zz-dock .zz-launcher{flex:1;max-width:213px}.zz-dock .zz-whatsapp{flex:1;max-width:158px}.zz-chat{right:12px;bottom:calc(82px + var(--zz-viewport-bottom,0px) + env(safe-area-inset-bottom,0px));width:calc(100vw - 28px);max-width:none;height:min(650px,calc(var(--zz-viewport-height,100dvh) - 106px));box-shadow:4px 4px 0 #193d31,0 10px 40px #163c2c25}.zz-chat-header{padding:14px 12px 13px 15px}.zz-chat-title{font-size:23px!important}.zz-log{padding:16px 13px 12px;gap:13px}.zz-message{max-width:97%}.zz-message-body{font-size:12px;padding:12px}.zz-chat-tools{padding:5px 13px}.zz-composer-wrap{padding:10px 12px 8px}.zz-help-strip{padding:22px;display:block}.zz-help-strip-copy{gap:13px}.zz-help-strip .button{margin-top:17px;width:100%}.zz-help-strip strong{font-size:18px}.zz-help-strip p{font-size:11px}.site-footer .footer-bottom{padding-bottom:110px}}
@media(max-width:360px){.zz-dock button,.zz-dock a{padding:9px 11px;gap:7px;font-size:11px}.zz-launcher-copy strong{font-size:13px}.zz-chat-status{font-size:8px}.zz-chat-tools span{font-size:9px}.zz-quick-start button{font-size:9px}.zz-message-actions a,.zz-message-actions button{font-size:10px}.zz-human-link{font-size:9px}}
@media(prefers-reduced-motion:reduce){.zz-chat{animation:none}.zz-dock button,.zz-dock a{transition:none}}